Terms & Conditions

Effective Date: December 18, 2024

Welcome to Crownpoint Warehouse & Logistics! By accessing or using our website (www.crownpointlogistics.com) and services, you agree to these Terms and Conditions. If you do not agree, please discontinue use of our site.

1. General Information

Crownpoint Warehouse & Logistics provides products designed for truck drivers and logistics professionals. All transactions and interactions with our website are governed by these Terms and Conditions.

2. Orders and Payment

Payment Methods: We accept major credit cards, PayPal, and other secure payment options. Payment must be made in full at checkout.

Order Cancellations: Orders can only be canceled within 24 hours of placement. After this period, cancellations may not be possible due to supplier processing.

Order Acceptance: We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent transactions or unauthorized activity.

3. Shipping and Delivery

Processing Times: Orders are processed within 1–3 business days (excluding weekends and holidays).

Shipping Times: Delivery typically takes 7–20 business days, depending on supplier location and shipping destination.

Delays: We are not responsible for shipping delays caused by carriers, customs, or unforeseen events. For more details, refer to our Shipping Policy.

4. Returns and Refunds

Eligibility: Items must be returned in unused condition with original packaging to qualify for a refund.

Timeframe: Refund requests must be initiated within 30 days of delivery.

Shipping Costs: Customers are responsible for return shipping unless the item is damaged or incorrect.

Supplier Limitations: Refunds and returns may be subject to supplier policies. See our Refund Policy for full details.

5. Customer Responsibilities

Accurate Information: Customers are responsible for providing accurate shipping and billing details.

Customs and Duties: For orders shipped internationally, the customer is responsible for any applicable customs fees or duties.

6. Limitation of Liability

Crownpoint Warehouse & Logistics is not liable for:

Losses, damages, or delays caused by third-party suppliers or shipping carriers.

Incorrect or incomplete shipping information provided by the customer.

Indirect, incidental, or consequential damages arising from the use of our products or services.

7. Privacy and Data Protection

We respect your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your data.

8. Intellectual Property

All content, logos, images, and materials on our site are the property of Crownpoint Warehouse & Logistics or our suppliers. Unauthorized use, reproduction, or distribution is prohibited.

9. Dispute Resolution

Contact Us First: We encourage you to contact us at info@crownpointlogistics.com to resolve disputes amicably.

Governing Law: These Terms are governed by the laws of [your state or jurisdiction]. Any disputes will be resolved in accordance with these laws.

10. Changes to Terms

We may update these Terms and Conditions periodically. Changes will be posted on this page with the revised effective date. Continued use of the site implies acceptance of updated terms.

11. Contact Us

For questions about these Terms and Conditions, please contact us:

Email: info@crownpointlogistics.com

Website: www.crownpointlogistics.com